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ABOUT COOPER READING.

Cooper Reading is the Authorised BMW Retailer for Reading and the surrounding area.

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Meet the team

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Paul Glister

Head of Business

Jason Wright

New Car Sales Manager

Tristan Jewett

Retail Manager

William Jenkins

Retail Manager

Paul Smith

Aftersales Manager

Richard Blanks

Workshop Manager

Andrew Ridley

Used Car Sales Manager

Anthony Davis

Retail Manager

Mark Jeffery

Used Car Sales Executive

Matt Gilbert

Used Car Sales Executive

Jonathan Hood

New Car Sales Executive

Enaam El Hussain

New Car Sales Executive

Danika Fenty

Service Advisor

George Zaris

Business Development Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

A good visit although disappointing not to have a diagnosis of why my front brake pad sensor has 3100 miles for the last 10000 miles

Service

Very satisfied with work and workmanship

Service

As what the car went in for has been rectified under warranty

Service

The car was collected and returned in the time frame discussed. The software upgrade was done and no problems have been encountered. I was kept informed about the work being carried out and when it was finished

Service

All the staff that I had contact with where very professional and polite My BMW was ready to collect at the time agreed and the advisory items that will need to be looked at in the future was explained.

Service

Everything ran very smoothly.

Service

Excellent service from the team at Cooper Reading

Service
Thank you for taking the time to leave these excellent comments. I am happy to hear about your recent experience here with the service department at Cooper Reading and that you enjoy the brand. The team will be very pleased to learn of your high praise. Kind Regards, Paul Glister, Head of Business.

Completed the service in good time and kept me informed of progress. Car collection and drop off is a very useful service.

Service
I am sorry to see that there seems to be a miss communication between our online booking system and our team on site and that this resulted in you being contacted unnecessarily, I can understand how this would be slightly annoying and I apologise for the inconvenience. However, it's good to hear that your service was completed on time and that you were kept updated throughout. Kind Regards, Paul Glister, Head of Business.

Excellent service and things done without asking.

Service
Thank you for your positive feedback. I am pleased to see that you received such excellent service from our team here at Cooper Reading BMW and that you were kept updated throughout. Kind Regards, Paul Glister, Head of Business.

Everything was very professional and at the same time personal, also the video sent to your phone with the technician explaining points of the service is very good

Service
Thank you for taking the time to leave this excellent review. It's great to hear that you enjoyed your experience with our service team here at Cooper Reading and I look forward to informing them of your high praise. It's also good to see that you enjoy the BMW brand and your loyalty is definitely appreciated. Kind Regards, Paul Glister, Head of Business.

As above, the whole experience was enjoyable, Zolt the salesman was great, I love my new car!

Sales

Great all round experience

Sales

Just a great experience

Sales

pleasant staff, good information updates on order status, answered questions clearly

Sales

Very efficient and helpful sales personnel who made a special effort to locate the vehicle I was looking for on short notice